highlander-case-study

"Understanding the customer’s existing application licensing and utilisation was a challenge because of their structure and work, so Ingram Micro helped us gather the information and relate it to the proposed solution."

 

Dan-Harris Milnes

 

 

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Sheffield-based Highlander has been providing leading, end-to-end IT services and solutions to their customers for more than 20 years, based on their proud Yorkshire principles of fairness, value for money and dogged determination.

Industry
Information Technology and Services
Headquarters
Employees
90

Challenge

Highlander were recently approached by a bio-chemistry research business, based in the UK but working with scientists around the world, who were looking to improve their IT systems. The business found itself running several different versions of Windows, along with varieties of legacy software, such as older Microsoft Office licences.

Solution

Highlander and Ingram Micro chose to transition the customer away from open licensing and onto an Office 365 licence, including the Business Premium and Enterprise E3 package. This removed compatibility issues between different users and helped to remove concerns about security and document management, while encouraging collaboration with colleagues around the world.

Results

The new solution increased the flexibility of the customer, and provided a more manageable, sustainable finance model that could grow as they did. Ingram Micro and Highlander were able to work together to ensure this new model was implemented with minimal disruption to the customer’s day-to-day work.