Dell Inc. provides customers of all sizes – including 98% of the Fortune 500 – with a broad, innovative portfolio from edge to core to cloud. Dell Inc. comprises Dell client as well as Dell EMC infrastructure offerings that enable organizations to modernize, automate and transform their data center while providing today’s workforce and consumers what they need to securely connect, produce, and collaborate from anywhere at any time.
Industry
Information Technology and Services
Headquarters
Round Rock, Texas
Employees
10,001+
Challenge
Dell wanted to add syndicated Office 365 to its own cloud services lineup, but since it was a third-party solution, Dell IT would not support it directly.
Solution
Dell compared several managed support services, but ultimately selected Ingram Micro Cloud to provide Office 365 to Dell as a managed service. A strong recommendation from Microsoft helped make the decision.
Results
- Single platform handles provisioning, billing, and account management for Dell Office 365; Dell IT not involved
- Managed services allow Dell to take a hands-off approach, concentrating on core business activities
- Outbound sales increased Office 365 license sales by 15%
- Accelerated time to market
“We looked at the cost of implementing a solution and at speed to market. Although we compared several solutions, Ingram Micro Cloud was the fastest and most cost effective option for us. It also came highly recommended by Microsoft."
Bastien Casset
Program Manager Dell Office 365
