Seidor taps into the Ingram Micro Cloud Platform to fully automate the company's customer lifecycle by integrating its SAP system
BARCELONA, Spain – October 12, 2017 – Ingram Micro Inc. today announced it has expanded its relationship with Seidor, a multinational IT integrator, to power their cloud business. Seidor is integrating the Ingram Micro Cloud Platform with its SAP system, which will enable the company to fully automate its customer lifecycle, from service provisioning to billings.
Ingram Micro Cloud's platforms, which empower multiple service providers and more than one third of the world's top telecommunications companies, is used across the globe to manage over 15 million end-users and 40,000 resellers in 44 countries. Seidor has been using Ingram Micro Cloud's flagship platform, Odin Automation Premium, to automate the full delivery of its Microsoft CSP business, including Microsoft Office365, Azure, EMS and CRM online. Leveraging Ingram Micro Cloud's technical consultants and the powerful, easy to integrate capabilities of the Ingram Micro Cloud Platform, Seidor expects to complete its SAP system integration project in as little as three months.
Once completed, this new integration will provide Seidor an optimized digital customer experience, enhanced end-customer tools and the ability to easily grow its catalog of services via Ingram Micro Cloud's infinite ecosystem. Initially, Seidor plans to roll out new capabilities to its customers in Spain beginning Q1 of 2018, with other countries to follow.
"Making integrators more agile is a key success factor for the future of the value chain in digital services distribution," said Raul López, sales director, Seidor. "With Ingram Micro Cloud's platform and its powerful integration capabilities, the processes across our customer lifecycle are facilitated, making it easier, faster and more effective.
"Using our robust platform and technical expertise, Seidor's project to integrate the Ingram Micro Cloud platform and the SAP system is made easy," said Isidoro Porquicho, vice president of sales and operations EMEA, Ingram Micro Cloud. "We are always looking for opportunities to empower our partners with new and scalable capabilities that elevate the experience of their customers, and this project is an excellent example of our commitment."
Ingram Micro Cloud continues to add powerful and highly flexible new capabilities to its platforms. A new release of the Odin Automation Premium platform rolling out this week will allow service providers to easily integrate their platforms and ecosystems using new APIs, accelerate business growth with scalability and performance and more options for security and fraud prevention.
"Our hyperscale digital and cloud commerce platform with access to our infinite ecosystem enables service providers to capitalize on new opportunities and simplify their journey in the digital transformation," said Porquicho.
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About Ingram Micro Cloud
At Ingram Micro Cloud™, we view cloud not just as a single technology, but as a foundational platform to run and drive a whole new way of doing business. By leveraging our platforms and ecosystem, cloud service providers, telecom companies, resellers and enterprises can quickly transform and get up and running in the cloud within minutes, with little to no investment. Our portfolio includes vetted security, communication and collaboration, business applications, cloud management services and infrastructure solutions designed to help clients monetize and manage the entire lifecycle of cloud and digital services, infrastructure and IoT subscriptions. For more information, please visit: www.IngramMicroCloud.com.
About Ingram Micro Inc.
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead. More at www.ingrammicro.com.
Seidor is a multinational IT integrator that provides solutions in the area of software, consulting and IT services. The company has more than 3.800 highly qualified professionals and direct presence in Europe, Latin America, the USA, the Middle East and Africa. During the last fiscal year, Seidor recorded a turnover of 310 million Euros, a 20% more in comparison with the previous year. With more than 35 years of experience, Seidor is one of the main service partners of SAP, IBM, Microsoft and Adobe, among others. Seidor is a solid and reliable partner for its customers and has a proven track in helping them to use technology as a means to increase businesses agility and profitability. For more information, please visit: www.seidor.es.
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