NetCenergy provides IT solutions to SMBs in Rhode Island, Massachusetts and Connecticut. The company has moved from following a break/fix model to becoming a fully managed service provider (MSP), serving industries such as accounting, law, banking and wealth management, and healthcare.

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Industry

Information Technology and Services

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Headquarters

Cranston, Rhode Island

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Employees

35


Challenge

To evolve and become a more proactive MSP that delivers white-glove service to customers, NetCenergy needed to offer more cloud services and smooth out its back-end operations.

Solution

Joining Ingram Micro Cloud Marketplace allowed NetCenergy to reduce reconciliation time on invoicing, streamline its back end and offer more cloud services.

Results

  • Provided premium service through quicker invoicing
  • Increased revenue by offering new services, including IaaS
  • Managed customer orders much more efficiently
  • Scaled to provide a wider breadth of cloud services

“Ingram Micro Cloud is the go-to distributor we wanted to have.”

Donald Nokes, president and co-founder of NetCenergy

Donald Nokes

  • President and Co-Founder