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“I’ve used the conversations of backup and network infrastructure with clients to drive the sale of ancillary products like network management. The more we are able to talk about the client’s business and how critical their IT infrastructure is, the better we show how we add value.”

Bill Dykema, Vice President of Advanced Solutions Group

ITsavvy is a national leader in IT products and services with thousands of clients worldwide in a variety of industries. Named a Best Managed Service Provider/MSP by CRN for a third year, the company’s key competitive advantages lie in its vendor-neutral philosophy, excellent post-sale support, and a team of experts who are cross-trained on all services for end-to-end implementation.

Industry
Information Technology and Services
Headquarters
Addison, IL
Employees
201-500

Challenge

The company’s customers were struggling to recover or backup their data with legacy backup systems, so ITsavvy knew it had to find a modern, robust solution that offers both local and off-site protection.

Solution

ITsavvy turned to Ingram Micro Cloud as it researched and ultimately selected a backup and recovery solution available as a service, which meets the demands of its customers, and fits ideally into ITsavvy's business model.

Results

  • Enhanced up-sell and cross-sell opportunities for existing customers
  • Scalable solution allows customers to grow without additional ITsavvy resources
  • Ability to drive sales of additional ancillary products like network management