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“What’s nice is that we can rebrand this solution with our logo and messaging, so that customers identify this technology as part of our IT expertise.”

John Anthony Smith, Chief Listening Officer and President

Conversant Group is an IT services and consulting company located in Chattanooga, TN, providing technical, organizational, procedural, and process consulting since 2009. Conversant Group offers cloud services, which when combined with managed services, allows it to deliver the help desk, network administration, IT leadership, servers, storage, and connectivity required to facilitate applications, users, and process.

Industry
Information Technology and Services
Headquarters
Chattanooga, TN
Employees
11-50

Challenge

A construction industry client came to Conversant Group with several security challenges, including continuing struggles with viruses on employees’ mobile computers, likely introduced by visits to unsecured and unauthorized web sites.

Solution

Conversant Group turned to its technology partner, Ingram Micro Cloud, to research solutions and was steered to Awareness Technologies’ InterGuard, a complete employee monitoring solution that includes computer monitoring, web filtering, data loss prevention, and laptop data recovery capabilities.

Results

  • Ability to white label the solution reinforces the Conversant Group brand
  • Company now bundles the offering to other customers
  • Success prompted additional, related purchases by the customer
  • Simplified vendor management through Ingram Micro Cloud enables the company to expand its IT offerings without compromising profits