Additional Terms and Conditions for AWS Subscriptions
The following additional terms and conditions apply to Your purchase of Amazon Web Services LLC's ("Vendor") AWS Services ("Services") subscriptions and to the use of such Services by You and Your customers.
You will at all times conduct your activities in a professional and competent manner. You will (a) comply with all applicable laws, regulations and orders of any governmental authority in Your resale of the Services; (b) promote the Services in a manner that maintains the good name and reputation of both Vendor and the Services; and (c) not engage in any illegal, false or deceptive acts or practices with respect to its business activities.
You will promptly forward to each of your customers any notice You receive from Vendor or Ingram Micro regarding the Services that may affect that customer.
Ingram Micro may at any time modify these terms and conditions. You and Your customers must regularly monitor the Site for any such modifications. The modified terms and conditions will be effective immediately after it is posted on the Site. Your purchase and resale of the Services and You and Your customers' use of the Services after any such modification will be deemed acceptance of such modification.
- Term and Termination
Services start once provisioned through the marketplace. You may cancel the Services through the marketplace so long as no Service commitments are active hereunder (i.e. You or one or more of Your customers are employing any active Services). You may only terminate the Service if there are no existing term commitments for Services. If You or Your customer terminates its use of a Service prior to the expiration of the term commitment for the selected service, You will remain responsible to Ingram Micro for all remaining and accrued charges for such Service pursuant to the selected term commitment.
Services are available for one (1) year subscription period. Services will auto renew for an additional one (1) year, unless You cancel the Services five (5) business days prior to the expiration of the term commitment for the selected Service.
You agree to pay the fees and charges for the Services as outlined in the registration process and that appear on the Site, as may be amended from time to time. If You or Your customer exceeds the usage limits applicable to the Service subscription, You agree to pay for the fees and charges for such over usage. For any extension of a subscription term or the provisioning of a Service upgrade, the then-current price will apply, unless otherwise mutually agreed in writing by You and Ingram Micro. Ingram Micro, may, from time to time in its sole discretion, change the fees it charges for the Service. Any increase in the fees will take effect at the beginning of the new subscription term. Ingram Micro will notify You of any such changes by updating the Site or sending notice by e-mail or regular mail.
- Territory Restriction
You may only resell and/or market the Services in USA.
- Support for Your Customers
You will provide knowledgeable assistance to Your customers regarding the Services. You are responsible for any and all initial contact from Your customers for support issues related to the Services.
Ingram Micro, in its discretion, may register Your account for Vendor's premium support and will include Your applicable customer(s) as a named support contact if it does so. If, after an initial call, You determine that the support issue is solely related to the Services, then You may permit Your applicable customer to contact Vendor directly, in accordance with the terms applicable to Vendor's premium support, if that customer is a Vendor premium support named support contact.
All orders are subject to the sales terms set forth at https://us.cloud.im/legal and service setup information, including but not limited to pricing, (where applicable) set forth in the marketplace. For the avoidance of doubt, notwithstanding the presence or acceptance by Ingram Micro of Your order, such shall be for administrative purposes only and the parties agree that the governing terms and conditions shall be those set forth at https://us.cloud.im/legal unless otherwise agreed to in writing by Ingram Micro and You.
You may not sell the Services to a federal or state government entity (including wholly owned government corporations) without Ingram Micro's prior written consent.