Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. Business Voice provides an all-in-one communication solution that integrates into Microsoft 365—bringing together calling, meetings, and messaging into a single application, Microsoft Teams.

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Simplify communications with an all-in-one solution

Work smarter by bringing together calling, chat and meetings in an all-in-one app.

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Call from anywhere, on any device

Stay connected with a single phone number across your computer, mobile devices and desk phone.

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Secure, reliable, and rich calling

Enjoy cloud calling features such as consultative transfers, music on hold, call park, voicemail transcription and more.

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Streamline Management

Save time and money with one app, from one provider, with one low-price.

A Shift Toward the Modern Workforce


of managers expect to have more flexible work from home policies


Growth in number of Teams mobile users between February and March 2020


growth in total Teams video calls in March 2020


average increase in the workday as a result of remote work

The 9-5 office-based workday has faded away, with it goes the old ways of communications as workers look for more agile solutions that will stay with them wherever they go. The most recent growth, for both enterprise and small and medium-size business (SMB) opportunities, has largely been driven by the increased importance of Microsoft Teams as the hub for collaboration. Meetings and calling have also become areas of greater focus, and voice solutions have become more mainstream.


The race to cloud voice solutions is on, and partners hungry to Accelerate growth are jumping in. Calling, Meetings and Meeting rooms design, deployment, and management has emerged as a leading area of opportunity, even for partners who previously did not specialize in the practice. Microsoft is seeing partners expand their Teams practice by building or expanding with Business Voice solutions and devices to grow recurring revenue streams and increase total lifetime value.

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On average Partners are seeing 33% growth across service areas

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representing up to a 35% increase on top of the standard $23 revenue opportunity

Provide Microsoft Business Voice For Less

For a limited time, Microsoft and Ingram Micro are offering Microsoft 365 Business Voice at a discounted rate to all customers new to Business Voice. Partners can unlock 25-33% off the SKU for 12-months to get their customers started.

Program business voice with calling plan
Program business voice without calling plan

*Qualifying pre-requisite plans: Microsoft 365 Business Basic, Business Standard, Business Premium, A1, A3, E1, E3, F1, F3 and Office 365 E1, E3, A1, A3, F3
**Discounted price available from Dec 31, 2021 to February 28, 2022, and will be for the first year of service

Unlimited Audio Conferencing Promo
1 year free Audio Conf. for net new seats
Available in 70 countries from October 1st, 2020 to February 28, 2022.


Leverage our expertise for:


Activate your sales and marketing plan for Business Voice with go-to-market resources.


Create a plan for enablement, configuration and deployment with the Business Voice Workshop.


Engage your current Microsoft 365 customer base with a Business Voice Trial.

Learn more about developing a practice around Calling and Meetings

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Provide Microsoft Business Voice For Less

Microsoft Teams Rooms are purpose-built, native calling and meeting solutions delivering a complete Teams meeting experience, with high-definition audio and video, on Teams certified 1st and 3rd party hardware

Teams Rooms go beyond what can be done with Teams on personal devices by providing unique in-room capabilities, like one-touch join, content cameras to share physical whiteboards into the meeting in an intelligent way, and proximity features like seamlessly transferring the room into a Teams meeting from your own personal device.

Purpose-built for Teams meetings
Advanced audio and video, and sharing

Expansive device portfolio for any room
Select from fully modularized or integrated from factors across Android or Windows operating systems

Reimagined meeting room experiences
Join meetings fiction-free to engage in inclusive, collaborative meetings for all participants

Easily managed from one place
Fully manage and keep devices up to date, and ready to go in Teams Admin Center and enable 24x7 proactive management from Microsoft with Microsoft Teams Rooms Premium