CDW is a leading multi-brand technology solutions provider to business, government, education, and healthcare organizations in the United States, Canada, and the United Kingdom. A Fortune 500 company with multi-national capabilities, CDW was founded in 1984 and employs more than 8,700 coworkers.
Industry
Information Technology and Services
Headquarters
Vernon Hills, IL
Employees
5001-10,000
Challenge
CDW sought to partner with a cloud services provider that could help it streamline and automate business tasks and processes for services where provisioning automation was not yet technically possible due to the lack of vendor APIs.
Solution
By partnering with Ingram Micro Cloud, CDW was able to launch quickly and leverage all of Ingram’s out-of-the-box features, while easily customizing and configuring elements unique to its specific requirements.
Results
- Leading the market in the highly competitive and rapidly evolving cloud economy
- Automating and orchestrating the entire customer’s order lifecycle
- Optimizing the use of existing multiple back-office systems while providing a seamless customer experience
- Using existing front-end systems for customers and sales team
“Ingram Micro Cloud's technology platform was the clear leader in both depth and breadth from the many platforms we reviewed. That fact, coupled with their deep industry expertise and ability to help guide us into the cloud services market, made it the clear choice for this critical partnership. We were able to launch quickly and leverage all of their out-of-the-box features yet still easily customize and configure elements unique to CDWs specific requirements.”
Jim Gery
Vice President, Technology Solutions Delivery & Strategy
