Customer Success
Connecting your team to ours
Thank you for joining us and becoming an esteemed member of our partner community. Regardless of where you are on your journey to cloud, we value your business and recognize the great work you are doing for the customers you work with.
Our Customer Success Program is here to underpin the experience you have and we welcome your feedback every step of the way.
We are really proud and excited to launch this new program, because it’s all about you. Customer Success is a new initiative that focuses on ensuring your experience with Ingram Micro Cloud is effortless, exceptional and mutually beneficial at all times.
Throughout your time as an Ingram Micro Cloud Partner, we welcome feedback. To give love or tell us how we can do better, either click here or email us at cloudsuccess.ca@ingrammicro.com
We’re always here to help you in your cloud journey. Feel free to contact us here with any questions you may have:
General Inquiry
cloudcanadaleads@ingrammicro.com
Azure Inquiry
Cloudinfrastructurecanada@ingrammicro.com
AWS Inquiry
Cloudinfrastructurecanada@ingrammicro.com
Customer Success
cloudsuccess.ca@ingrammicro.com
SaaS
CloudSaaSCanada@ingrammicro.com
Support
Imcloudservicedesk.ca@cloud.im
1-844-564-0515
Microsoft Modern
Workplace Inquiry
microsofto365canada@ingrammicro.com
Our knowledge base is rich with information about how to run and manage your account on Cloud Marketplace. Here you will find helpful how-to guides specific to the services you buy and operational information on how to manage your account and subscriptions from the Marketplace Portal. You will also find information on our latest Marketplace features as and when they are released.
If have any suggestions for new article, please email cloudsuccess.ca@ingrammicro.com
Get started today Go to Cloud MarketplaceMarketing is an important part of your sales strategy. Some would argue it’s the most important part of your strategy. But many resellers don’t have the time, money, and know-how to build an effective marketing campaign.
If this describes you, relax. The Go-to-Market Hub on the Cloud Marketplace has you covered. It houses the content, templates, and tools you need to easily build integrated digital marketing campaigns for your cloud products. Head to the Hub and you’ll find customizable email templates to create and deliver email campaigns, landing page templates and forms to capture leads, and banner ads to drive leads to your website. You can also syndicate social media and find vendor logos and screenshots to use on your website and other marketing materials. Learn more here.
The Hub’s interface is simple, and the email campaigns are automated. You don’t need any marketing expertise for these easy-to-use templates and tools. c
