"A Good assessment will help you:1. Uncover opportunities and highlight printing problems (talking to users is especially helpful here, revealing key into such as, “I hate this printer it breaks all the time!"),2. Provide your customer with more options to win the deal3. Improve the customer experience4. Gain credibility through your proposal."[caption id="attachment_1088" align="alignleft" width="200"] The Great Debate: How Does BYOD Impact Your Customers?[/caption]Another highlight from today's breakouts was: "The Great Debate: How Does BYOD Impact Your Customers?" This session was led by Ingram Marketing Communications Manager Gennifer Biggs, and featured panelists from VanGuard Technologies, InterGuard, Reflexion, and Crux.A couple of key takeaways from this session included:1. BYOD is a term we use in the channel, but your customers aren't going to ask for "help with their BYOD initiatives." A BYOD opportunity typically will sound more like, "I need my technology to work everywhere."2. There are many scenarios with serious legal ramifications that service providers and their customers need to think about when it comes to BYOD. For example, consider this scenario proposed by Biggs: Let's say an employee is using a company issued cell phone while driving home from work, and this person gets in an accident while texting. Does the employee's company incur any liability because they own the device? Definitely something to think about.I'm really looking forward to tomorrow's general session at the Smoothie King Arena, and there are a ton of great breakouts on the agenda, too. Check back tomorrow evening for a highlight of the day's events; plus don't forget to check out the live Twitter feed.
IMOne 2014 -- Wednesday Highlights
Ingram's inaugural IMOne 2014 event, which combines five distinct Ingram Micro partner communities, including VentureTech Network (VTN), SMB Alliance, Healthcare, Public Sector Elite and System ArchiTECHs, wrapped up its second day today in New Orleans. More than 1,20.. Continue