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With the modern-day onset of cloud computing, the entire landscape of IT is changing. And with this digital revolution comes a unique opportunity for technology service providers, like you, to assist your customers in a seamless transition to this new terrain.
Despite cloud’s impressive elasticity and capability for innovative growth, some service providers may feel a hesitation in transitioning to cloud because of a few misconceptions. Let’s take a look at four of these concerns, and finally set the record straight on these myths about cloud.
Misconception #1: There’s no value I can add
Some service providers worry that adding Office 365 to their portfolio of services offers no real value to their customers. This couldn’t be further from the truth. When you incorporate Office 365 into your existing managed service packages, you’ve already begun to save time and energy for your clients by making a holistic solution available to them.
Customers don’t want technology services that are siloed and time-consuming. Your customers are looking for ways to save time and energy, and they’re looking to you to deliver an efficient way to get all the services they need—including Office 365—conveniently from one partner. When you can offer and deliver a holistic solution like this, you add true value to your customer’s business.
Misconception #2: The margins are just too thin
When service providers decide to partner with the right cloud distributor to offer Office 365 to their clients, margin increases are often a result. This is because service providers who do this are essentially arming their team with the power to efficiently manage, monitor and bill for Office 365, further solidifying themselves to their customers as a one-stop shop for all technology needs.
Customers quickly recognize their provider as an industry leader, and continue to look to their providers when considering adding additional services to Office 365. When you can be the one-stop shop for all of your client’s technology needs, your revenue stream will continue to grow.
Misconception #3: It’s too complicated and there’s no point
One of the most attractive benefits to cloud is its ability to simplify tasks. With cloud, businesses are able to perform essential tasks at any time, from anywhere. Office 365 in the cloud can help you save time and avoid hassles—and every customer can benefit from that.
Misconception #4: Recurring billing is a nightmare
Recurring billing doesn’t have to be a nightmare when you have a solution that lets you automate your billing practices. The right cloud partner can help you enable a seamless automated billing system.
When you can save time by automating the way you reconcile your Microsoft invoices, assign your licenses, worry about your markup, create your invoices and scramble to deliver everything on time, you can focus on driving the growth of your company instead.
Growing with cloud
According to Gartner, a leading tech research company, only 8.5% of public companies use Office 365. This creates an unprecedented opportunity for you to position your business as the one-stop solution with the remaining companies that have yet to implement it.
Once you start offering Office 365 to your customers, you’ll be able to take advantage of this lucrative expansion potential. For the right tools to help you conquer this opportunity, consider the power of ConnectWise Unite*, designed to help service providers manage, monitor and bill for licenses in the cloud.
Cloud is opening the doors to immense opportunities for service providers who can overcome misconceptions and grow into the future. Will you be one of them? Stop shouldering the load of cloud services by yourself, and learn more about ConnectWise solutions today.
*ConnectWise Unite is now a component that's included in the ConnectWise Manage standard package. Contact the Ingram Micro Cloud team for more information.