Blog

How to Help Your Customers Build Solutions to Work Remotely

As we collectively deal with the COVID-19 outbreak, it’s become more important than ever to be able to work remotely and ensure business continuity. Your customers may turn to you during this time to help them navigate the difficulties that come with a remote work.. Continue

How to Help Your Customers Build Solutions to Work Remotely

Category
Company & Partnership News
Industry Trends & Insights

Published on
Written by
Vera Hsu

As we collectively deal with the COVID-19 outbreak, it’s become more important than ever to be able to work remotely and ensure business continuity.

Your customers may turn to you during this time to help them navigate the difficulties that come with a remote workforce. How can you assure your customers that they can, for the most part, continue business as usual without lowered productivity, employee disengagement and weakened security?

Use business applications to stay productive

The first thing employees working remotely need is the same set of tools they would have available on premises to maintain their productivity level.

A business suite such as Microsoft 365 allows your customers to work together as if they were in the same place. It gives them features such as audio conferencing, video conferencing and email so they can work with other remote employees as well as those in various offices. At the same time, they can maintain the security of their company network with features such as multifactor authentication, device management, advanced threat protection and document security.

Leverage communication and collaboration solutions

Customers who need to solve only one element of their remote-work strategy to remain in contact with their workforce will find that many communication and collaboration tools can be leveraged separately. Tools such as Cisco WebEx allow for meetings, calls and streamlined teamwork. Additionally, solutions like Dropbox Business let employees easily share files while integrating well with other solutions, such as Microsoft Office 365.

Are your customers worried about missing out on the creativity that can be sparked between coworkers when working face to face? Tools like Evernote Business allow employees to share notes and easily collaborate on projects while creating visibility into projects, workflows and deadlines.

Using these tools can help workers feel more engaged and keep them in the loop, even when they’re working remotely.

Ensure the greatest security while working remotely

One of the most important things your customers can do security-wise when working with remote employees is to secure their endpoints. This refers to any device that connects to the network, whether it’s a tablet, computer, mobile phone, server or virtual environment.

It’s not enough for employees to have company-provided computers and phones; these devices must be protected as well to avoid potentially costly security breaches that can occur in and outside the office. An endpoint security solution such as Trend Micro Worry-Free Services for Endpoints protects devices against viruses, dangerous websites and other threats.

Other measures your customers can take include using virtual private networks (VPNs), multifactor authentication, data loss prevention (DLP) software and advanced detection mechanisms.

Cloud solutions help your customers keep their business running

Although it’s a stressful time for everyone, both professionally and personally, reach out to your cloud customers to help them better manage their remote workforce and ease some of the difficulties that come with this change. Ingram Micro Cloud is here to help you—and your customers—streamline this transition without affecting business continuity.

If you’re concerned about ensuring a smooth transition to remote work for either your business or your customers, get in touch with your Ingram Micro Cloud sales rep, or contact us at cloud@ingrammicro.com to schedule a consultation.