For our partners who purchase and resell products from Ingram Micro Cloud Marketplace, third-party vendors and other distributors, streamlining your service delivery can be a challenge.
Many partners use the business management solution ConnectWise Manage to track their accounts, agreements, procurement and more. Those doing so previously had to manually add customer orders from Marketplace to ConnectWise Manage, which is a time-consuming and error-prone process.
Why you should use ConnectWise integration
With ConnectWise integration, you can synchronize Ingram Micro Cloud Marketplace with ConnectWise Manage to easily track all the products your customers purchase from you, whether from Cloud Marketplace or third-party vendors. This connectivity saves valuable time your team would have spent rectifying the disconnects between Cloud Marketplace and your ConnectWise Manage system.
“Our engineers have worked together with Ingram Micro Cloud to offer this integration, which will save channel partners countless hours of administrative work,” said Travis Vigneau, Director of Solution Partner Strategy for ConnectWise. “By linking ConnectWise Manage directly with Ingram Micro Cloud Marketplace, partners will have access to more simplification, more standardization and more automation at every step of the distribution process.”
With ConnectWise integration, you get to see all your subscriptions, including those from Ingram Micro Cloud Marketplace and those from third-party vendors, all in one place. Integrating Cloud Marketplace with your ConnectWise Manage system helps streamline your ability to cross-sell and upsell new solutions from Cloud Marketplace to your customers and keep it all running smoothly.
Once you’ve connected your Ingram Micro Cloud Marketplace account with ConnectWise, you can synchronize your orders from Cloud Marketplace to manage them directly in ConnectWise. You’ll also be able to update your customer account data with greater ease, allowing you to divert resources to other critical tasks. Thus, you can reduce your team’s administrative tasks, so you can refocus their efforts on driving scalable growth and increasing global reach by accelerating sales of cloud services.
ConnectWise integration features
You’ll find that synchronization between Ingram Micro Cloud Marketplace and ConnectWise Manage works with the following:
- New subscriptions
- Existing subscriptions
- Usage-based services
Take the next step toward integration
Learn more about the ConnectWise integration, and start unifying your Ingram Micro Cloud Marketplace subscriptions today.