We all know manually processing orders and retrieving customer data takes up valuable time. But maintaining disparate systems and constantly moving between them while working with the Ingram Micro Cloud Marketplace is unproductive, too. It reduces efficiency and diminishes your ability to grow your business.
These issues can bog down your teams, increasing the potential for human error and ultimately, lost revenue. All too often, these teams waste time trying to fix the disconnects between your e-commerce system and Ingram Micro Cloud Marketplace. This prevents your customers from browsing your entire catalog, including the products you offer and the products you purchase from the Marketplace catalog.
By leveraging Marketplace API, your business can realize the power of automation with greater connectivity while streamlining customer management and simplifying your billing processes. This allows you to automate ordering and billing by integrating your own e-commerce, CRM and billing systems with Ingram Micro Cloud Marketplace.
By cutting out manual processes, you’ll be able to reduce your current operational burden. And this can help you resell products more efficiently, scale your business more quickly and offer a better experience for your customers.
What is Marketplace API?
Marketplace API allows select partners to automate ordering and billing by integrating their own e-commerce, CRM and billing systems with Ingram Micro Cloud Marketplace. This connector delivers a more efficient experience, so you don’t have to dedicate valuable resources to manually work and reconcile between your own systems and Marketplace.
Who can use it?
You can use Marketplace API if you have an existing e-commerce or back-office system you want to integrate with our Cloud Marketplace. For the time being, it’s being offered only to top-tier partners in their regions who are experiencing operational burdens caused by having to manually place orders and manage subscriptions.
To work with Marketplace API, you’ll need to have access to technical resources that have knowledge of RESTful APIs, JSON and HTTP authentication methods. You’ll also need to be experienced in developing integrations with your own systems.
What are the features?
With greater connectivity, you’ll gain the ability to connect Ingram Micro Cloud Marketplace with any e-commerce system. Plus, streamlined customer management will automate how you retrieve and update account information for your customers, allowing you to update their data as well as change, renew or cancel subscriptions.
Through simplified billing, you can accelerate the reconciliation process by scheduling the retrieval of billing data, purchase order numbers, order details and reports. You can also schedule reports and export them so billing data is on hand when needed.
What benefits will I see from using Marketplace API?
You’ll achieve full visibility into your catalog while enabling your customers to browse the full Ingram Micro Cloud Marketplace catalog right from your own marketplace. This can help you increase sales and improve customer satisfaction. With faster transactions, you’ll reduce the time needed to correct disconnects between your e-commerce systems and Ingram Micro Cloud Marketplace.
In addition, Marketplace API increases your scalability by reducing your team’s manual administrative tasks, so you don’t get bogged down as your business grows. With simplified customer data management, you can update customer account data with greater ease, allowing you to divert resources to other critical tasks. And by leveraging more accurate processes, you’ll cut down the manual labor required to manage subscriptions while reducing errors and accelerating the reconciliation process.
How do I get started?
To learn more about Marketplace API and how you can start enjoying the benefits of uniting your systems with Ingram Micro Cloud Marketplace, fill out the form on this page to talk with an Ingram Micro Cloud specialist.