Ely Cohen

“Convergent telecommunications services increase the ‘stickiness’ of our offer, which helps us attract and retain customers and provides us with cross-selling and upselling opportunities. We are able to offer these convergent services, thanks to the Ingram Micro Cloud platform and the excellent professional support from Ingram Micro Cloud experts.”

Ely Cohen, CTO

Triple C Cloud Computing Ltd. is a growing, innovative cloud services provider and has the distinction of launching the first public computing cloud in Israel. Triple C provides key technological services, including public and private cloud computing, home and business ISP, hosting, disaster recovery, business continuity and integration services for computing solutions for individuals and businesses throughout the region.

Industry
Information Technology and Services
Headquarters
Petah Tikva, Israel
Employees
51-200

Challenge

New regulatory changes within Triple C's market areas enabled ISPs and other providers to resell physical telecommunications connections. To capitalise on the opportunity, Triple C required a go-to-market solution for a convergent internet access and telecommunications infrastructure offering that could be rolled out rapidly.

Solution

Using the Ingram Micro Cloud Premium platform, Triple C was able to launch new convergent services within four months — an extremely rapid time to market. By doing so, it was able to drastically reduce its operational costs and passed these savings on to customers. The company gained over 5,000 new customers per month and improved the value for customers with its self-service offering.

Results

  • Launched new convergent services within four months and began selling immediately
  • Attracts 5,000 new customers a month
  • Automated provisioning and integrated billing
  • Adding internet access and leased line provide for further control and optimised service speed and reliability
  • Customers can order and start consuming new services in minutes, increasing growth and expansion