Donald Nokes, president and co-founder of NetCenergy

“Ingram Micro Cloud is the go-to distributor we wanted to have.”

Donald Nokes
President and Co-Founder

NetCenergy provides IT solutions to SMBs in Rhode Island, Massachusetts and Connecticut. The company has moved from following a break/fix model to becoming a fully managed service provider (MSP), serving industries such as accounting, law, banking and wealth management, and healthcare.

 

Industry
Information Technology and Services
Headquarters
Cranston, Rhode Island
Employees
35

Challenge

To evolve and become a more proactive MSP that delivers white-glove service to customers, NetCenergy needed to offer more cloud services and smooth out its back-end operations.

Solution

Joining Ingram Micro Cloud Marketplace allowed NetCenergy to reduce reconciliation time on invoicing, streamline its back end and offer more cloud services.

Results

  • Provided premium service through quicker invoicing
  • Increased revenue by offering new services, including IaaS
  • Managed customer orders much more efficiently
  • Scaled to provide a wider breadth of cloud services