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Feb 05


Cloud Assessments: What’s Making That Squeaking Noise?

Cloud Assessments: What’s Making That Squeaking Noise?

I recently had to deal with a squeaking noise under the hood of my car. Initially, I felt certain the fan belt tensioner was shot, but after a cursory look under the hood, I realized I couldn’t be sure. So, rather than simply asking my dealer for a quote to replace the tensioner, I took a different path — I asked her to run diagnostics and do a complete under-the-hood inspection. My initial diagnosis was wrong. The inspection revealed that the tensioner was fine, but the harmonic balancer was the issue and, by the way, my water pump was beginning to leak and needed to be replaced soon. And, since they would have the radiator out to fix the harmonic balancer, I could save labor costs by addressing the water pump issue now rather than later.

Let me explain how this story relates to migrating to the cloud. Customers may need to refresh their old hardware, so they might ask, “Can you please give me a quote on moving my infrastructure to the cloud?”  But does your customer really know what’s actually wrong (or what can be improved upon) with their on-premises infrastructure? Does your customer have a complete and current inventory of workloads, hardware, and OS software? Do they know if it is all still supportable? Do they know if each server or VM is “right-sized” for the workload(s) it supports or which workloads are a good fit for the cloud and which are not? And what prompted them to even want to move to the cloud anyway?

The good thing is, a move to the cloud provides your customer with the opportunity to address any issues that may lurk “under the hood”. This is the time to improve the performance of their entire infrastructure, get ahead of emerging issues and take advantage of the strengths that the cloud offers such as scalability, agility and optimizing their IT spend and workload performance.

The challenge is that you cannot address all of these issues nor leverage the cloud’s advantages without first performing a thorough diagnostic inspection, which we call a Cloud Assessment. Just like you can’t tell a mechanic to replace a part and expect an issue to be resolved unless you KNOW that the part in question is causing the symptom.

With a Cloud Assessment, you can:

  • Analyze the existing infrastructure
  • Provide an inventory of hardware and software
  • Graphically depict the dependencies between workloads/VMs/services
  • Assess each workload’s readiness/suitability for migration to the cloud
  • Recommend optimized VM, storage and network configurations to support each workload
  • Provide cost estimates for the proposed cloud infrastructure

Aside from it being a key migration planning tool, why should our partners leverage Cloud Assessments?

  • To educate prospects about their infrastructure and about the suitability of the cloud for their current workloads
  • To introduce prospects to an informed cloud migration strategy (in the form of a proposal)
  • To firmly establish their public cloud expertise with their prospects
  • To increase their close rate (assessments will result in a project over 85% of the time)
  • To differentiate themselves and establish themselves as responsible service providers

This last point is key. You could just provide a quote as they requested, but by providing your customer with a cloud assessment, you will help them understand where they can increase efficiencies and performance while reducing the cost of their infrastructure rather than merely replicating it in the cloud. That is providing value that separates you from the pack!

Ingram Micro Cloud can help you sort through options that include tools to perform your own assessments or third-parties who will perform Cloud Assessments on your behalf. For more information about cloud assessments, contact IaaS@ingrammicro.com.

By the way, my car is running like a top.

About Author


Cloud Infrastructure Sales Executive, Ingram Micro

Jeff Palazzo is Ingram Micro’s Cloud Infrastructure Sales Executive for the western region of the United States. His responsibilities are to support and guide committed and capable partners in developing and implementing all aspects of their GTM plans for their public cloud practices.

Jeff’s career in IT spans over 35 years. He started in 1982 providing operational support to the Navy for DEC PDP-11 mini-computers under contract through CSC. Over the next 16 years, Jeff gained technical expertise in PCs, servers, storage, LAN and WAN technologies before turning to the “Dark Side” (Sales) in 1998 as a Territory Account Manager at 3Com. Jeff’s breadth of expertise is unique in that he has excelled in technical roles for VARs, an ISV, several manufacturers, and Fortune 500 companies before having success in Sales roles with multiple manufacturers, VARs, and now with Ingram Micro. This breadth of expertise gives Jeff a unique perspective that benefits the partners he supports.