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Dec 21



Add a Dash of DaaS: Top 3 Reasons Partners Should Consider Offering Desktop as Service

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Without a doubt, cloud solutions can help businesses thrive. But in a world of Software as a Service, Infrastructure as a Service and Platform as a Service, how does another “as a Service” fit in?

Many cloud-forward businesses already benefit from the virtualization of servers. Desktop as a Service (DaaS) is simply a virtualization of desktops via remote hosted services. Cost-effectiveness, enhanced security, increased mobility and greater flexibility are just some of the advantages for end-customers. But why should channel partners include DaaS in their portfolio of offerings?

Reason #1: Tap into the future of secure desktop environments

Gartner predicts DaaS to be the default desktop of choice while one of the biggest concerns for businesses is endpoint security. By design, DaaS answers the challenges of information loss/security and disaster recovery. Should something happen to one user’s system, they simply use a new endpoint with an internet connection and they are back to business. Security teams can protect sensitive corporate data because hardware is reduced to a “dumb” client. The only individual who has access is the one with the password.

Reason #2: Reduce complexity of endpoint setup and maintenance

The typical lifecycle of a business desktop is 2-3 years, and it can be costly to maintain. For a well-managed PC, the average monthly TCO is $275.82. For the managed service provider, almost half the TCO is break/fix and end user training. This is expensive for partners and the businesses they work with. What if you could provide the same level of service but for a fraction of the cost? Employees could manage more customers and increase the amount of business they manage while ensuring customer satisfaction.

DaaS also helps increase the lifespan of hardware because the processing power and load is now on the secure server instead of the device – giving aging equipment extended life. Cheaper thin clients can replace systems that have outlived their usefulness. As a result, client computer maintenance fees are now part of reliable recurring revenue streams for the partner.

Reason #3: Open new recurring revenue streams

For many business owners, predicting month-to-month revenue can be difficult. Offering a solution like DaaS will add recurring revenue or revenue that is the same every month for the duration of the contract with the end user. With recurring revenue, you know now how much money you can count on each month, allowing you to effectively manage operations.

Beyond the benefits of a predictable revenue stream, businesses that embark on the path of the recurring revenue model for their business also see increased profits, higher customer retention rates, and scalable growth.

Adding DaaS to your product portfolio

You can provision the migration of desktops and more to a hosted service with dinCloud, as subscription-based service for a range of business models. Partners can provide reduced cost, transparent pricing, enhanced security, control and productivity while eliminating the burden of running and managing desktops in-house. Learn more about dinCloud hosted virtual desktops and servers in the Ingram Micro Cloud Marketplace.

About Author


Vice President of Sales, dinCloud

David Graffia currently holds the position of vice president of sales at dinCloud, Inc. and brings over 20 years of experience in the area of information technology sales and consulting. Prior to joining dinCloud in 2013, David Graffia was at En Pointe Technologies where he served as vice president of Sales. In addition to sales and marketing his responsibilities included managing the corporate strategy and the development of emerging technologies. He has also worked in executive management at PC Mall and Hartford Computer Group.

Graffia was recently awarded the Channel Partners Circle of Excellence, the highly regarded CRN Channel Chief Award 2015, 2016 and 2017 and a recipient of MSP Mentor in 2014. He has also served on numerous advisory councils and is a member of the Technology Executives Club, IT Leaders Circle and IT Marketing Institute.

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